You aren't required to use the Microsoft Authenticator app, and you can choose a different app during the set up process. Set up the Microsoft Authenticator app from the Security info pageĭepending on your organization’s settings, you might be able to use an authentication app as one of your security info methods. You'll need to choose a different method for two-factor verification. Two-factor verification and password reset authentication. However, not all methods can be used for both. Security info methods are used for both two-factor security verification and for password reset. Security versus password reset verification In this case, you'll need to choose another method or contact your organization's help desk for more assistance. I'm here to help.Note: If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification. Please reach back out if you need any other assistance. You can find the details in this link: Unable to email transactions or send forms using QuickBooks email service. If you're still getting the error, you can follow Step 2 in this article: How to fix 'Error: QuickBooks is unable to send your email to Outlook' Once done, open QuickBooks and send a test email or transaction. If the option is grayed out, select Show Settings for All Users.

Un-check the Run this program as Administrator option.

In the folder, right-click the QuickBooks.exe file and select Properties.

Then right-click the QuickBooks icon and select Open file location. To begin, let's make sure QuickBooks isn't set to automatically run as an administrator. If you're getting an error that says 'QuickBooks is unable to send your email to Outlook', this is usually caused by a settings issue. Just make sure that QuickBooks have the proper authentication.

You have the option to use 2FA for your email service.

I'd like to share some steps to get email working. Thanks for joining in on this thread, nicolatopus.

Setup microsoft authenticator